rConfig Terms of Service

1. Definitions

• "Website" refers to www.rconfig.com and any subpages.
• "User", "you", "your" means any visitor or person accessing the Website.
• "Content" means all text, graphics, code, media, documentation, and materials available on the Website.
• "Services" refers to informational pages, documentation, contact forms, integrations, downloads, and other web-based features provided through the Website.

2. Acceptance of Terms

By accessing or using the Website, you confirm that:

• You have read and understood these Terms
• You agree to comply with them
• You are at least 16 years old (required by GDPR)

If you use the Website on behalf of an organisation, you confirm you have authority to bind that organisation to these Terms.

3. Changes to These Terms

We may update or modify these Terms at any time. Updated versions will be posted on this page with a new "Last Updated" date.

Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

4. Use of the Website

You agree not to use the Website for any unlawful or harmful purpose, including:

• Attempting to breach or circumvent security
• Scraping or extracting data using automated tools
• Distributing malware or harmful code
• Interfering with the Website's availability or performance
• Impersonating another person or misusing contact forms
• Trying to reverse engineer or copy the Website's technology

We reserve the right to block or restrict access for any misuse.

5. Provision and Modification of Services

The Website is provided for informational and promotional purposes. We may, at any time and without notice:

• Modify, update, or improve the Website
• Suspend or discontinue Website features
• Restrict access for maintenance or security reasons

These Website Terms do not affect any separate commercial agreements for paid rConfig software or services.

6. Intellectual Property Rights

Unless otherwise stated:

• The Website and all Content are the property of OS Informatics Limited T/A rConfig
• All rights are reserved under copyright, trademark, and other intellectual property laws
• You may view or download Content for personal, non-commercial use only

You may not, without prior written permission:

• Copy, distribute, or reproduce Website content
• Modify or create derivative works
• Use our trademarks, logos, or branding
• Remove copyright notices
• Host mirror copies of the Website

Open-Source Notice

rConfig Core and related open-source components are licensed under their respective open-source licenses. Website Terms do not override any software license terms.

7. User-Submitted Content

If you voluntarily submit information via the Website (e.g., through the Contact Us form):

• You confirm the information is accurate
• You grant rConfig permission to use the information solely to respond to your enquiry
• You do not grant us any ownership or publication rights
• We do not publish, distribute, or repurpose your submissions

This replaces the outdated "irrevocable worldwide license" from the previous version.

8. External Links

The Website may contain links to third-party websites or resources. We are not responsible for:

• The content of those external sites
• Their privacy or security practices
• Any loss arising from your use of them

Use external links at your own discretion.

9. Disclaimer of Warranties

To the fullest extent permitted by law:

• The Website is provided "as is" and "as available."
• We make no warranties regarding accuracy, completeness, uptime, or error-free operation.
• Information on the Website is for general informational purposes only and should not be considered technical, legal, or professional advice.

We do not guarantee that:

• The Website will always be available
• The Website will be secure or free from defects
• Any errors or faults will be corrected

Some jurisdictions do not allow exclusions of implied warranties; in such cases, our liability is limited to the maximum extent permitted by law.

10. Limitation of Liability

To the maximum extent permitted by law, rConfig (including directors, employees, partners, and affiliates) shall not be liable for:

• Loss of profit
• Loss of business, revenue, or goodwill
• Loss of data
• Business interruption
• Any indirect, incidental, or consequential damages
• Any damage arising from use or inability to use the Website
• Any errors, omissions, or inaccuracies in the Website's content
• Any third-party conduct or websites linked from the Website

Where liability cannot be excluded, it is limited to €100 or the minimum amount permitted by law.

11. Indemnification

You agree to indemnify and hold rConfig harmless from any claims, damages, losses, liabilities, or expenses arising from:

• Your use or misuse of the Website
• Violation of these Terms
• Infringement of any third-party rights
• Submission of inaccurate or unlawful information

12. Data Protection & Privacy

Your use of the Website is governed by:

• Our Privacy Policy
• Our Cookie Policy
• Our Data Processing Agreement (DPA)

These documents explain how we process your personal data in compliance with GDPR.

Our Data Processing Agreement (DPA) provides detailed information on how we handle your data and is located in our Data Processing Agreement.

13. Age Restriction

The Website is not intended for children under 16. We do not knowingly collect personal data from minors.

If you believe a minor has submitted data, contact us and we will delete it.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of Ireland.

Any disputes will be subject to the exclusive jurisdiction of the Irish courts.

If any provision is found invalid, the remainder of the Terms will remain in effect.

15. Entire Agreement

These Terms constitute the entire agreement between you and rConfig regarding the Website. They do not govern:

• Software licensing
• Commercial subscription agreements
• Customer contracts
• Support service agreements

Those are covered by separate legal documents.

16. Contact Us

For questions about these Terms, please reach out using the Contact Us form on the Website.